Reasonable expectation on delivery. We are a small family business. Although, we are a small 'mom & pop' shop working from home, we have experienced enormous growth since releasing our new tallow soap base. We do not have employees at this time, with only Evelyn working full-time. I work another full-time job currently and travel quite a bit, leaving Evelyn and sometimes my little girl in charge of managing the enormous task of fulfilling retail and large wholesale orders. We do our very best to fulfill orders quickly. However, shipping within 24-48 hours is becoming increasingly difficult due to the uptick in orders from customers buying direct. If your expectation is to absolutely have items shipped with 24-48 business hours, you may want to try one of our retailers, as we cannot guarantee this (although this will always be our goal). In many cases, it may take 4 days to ship your order, especially when I'm away. If you cannot wait this long, please look at our retailers or other artisans who can better meet your shipping expectations.