Shipping & Returns
Inside the US we offer a tiered shipping program. You will be given a choice for USPS First Class if you order a single item for $4.99, 2 items or more will ship USPS Priority starting at $7.99. Occasionally we will offer limited edition products through a preorder. Any items included in the order with a preordered item will not ship until the entire order is complete.
International shipping is available directly through our online shopping cart. Any customs and import charges are the customer's responsibility.
Reasonable expectation on delivery. We are a small family business. Although, we are a small 'mom & pop' shop, we have experienced enormous growth since releasing our new tallow soap base. We do not have employees at this time, with only Evelyn working full-time and do our very best to fulfill orders within 24 hours. Shipping within 24 hours is becoming increasingly difficult due to the uptick in orders from customers buying direct, as well as our growing list of retailers. If your expectation is to absolutely have items shipped with 24-48 business hours, you may want to try one of our retailers, as we cannot guarantee this (although this will always be our goal).
Due to the nature of our product, once it is shipped it cannot be returned. If we have shipped something in error please contact us so that we can make sure the situation is made right.